Main tasks:
Assisting guests on embarkation day to escort them to their cabin and help with luggage
Cleaning staterooms in compliance with Scylla/Edelweissgastro standards and hygienic guidelines
Cleaning all public areas on board (incl. Crew area)
Cleaning Laundry and store rooms
Responsible for cleaning and disinfecting bathrooms on a regular base in compliance with HACCP
and Scylla/Edelweissgastro standards
Replacing towels, guest toiletries (amenities, glasses, toilet paper, etc.) if necessary
Check and refill of the mini bar on a daily base
"Turn-down" service on a daily base
Distribution of onboard information material to the staterooms
Reporting technical defects in the staterooms to the reception
Assistance in the laundry
Assistance in the dish wash
Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards
Compliance with the waste concept
Stand by duty as needed
Participation during inventories
Careful handling of all provided equipment and inventory
Knowledge of the ship and the respective daily program Guest services in general
Guest services in general
Support of other departments if needed (cocktail hour, snack service,etc)
Qualification Profile:
Organizational and communication skills
Guest focused, stress resistant, calm under pressure, team player and with positive appearance
Open minded and flexible with high social and inter-cultural competencies
Excellent English skills (written & verbal), other languages are an advantage
Must work independently, good computer skills
Additional tasks for all crew members:
Assistance with the welcome of guests on the day of embarkation
Participation in the crew show
Assistance with the loading of goods and suitcases
Keep crew mess and your own crew cabin clean
Thorough execution of the safety role on board
Your purpose is to help and create a memorable experience for our guests
General information:
Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs
Accommodation: shared room on board with one other crewmember (on some ships with more than one)
Uniform: is provided by the company: before arrival the crewmember has to make sure to take black trousers, white shirts, black shoes with him in case the uniform isn’t on board yet
Created At | 05/07/2018 |
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Principal | Edelweiss Gastro Ltd |
Ship Category | PASSENGER VESSELS |
Position | Cabin Attendant |