Waiter or Waitress

Waiter or Waitress

Main Tasks:


  • During embarkation Welcome guests, escort guests to the cabin, explain cabin/Suite, luggage service

  • Assistance in the housekeeping during guest exchange (making beds, restock the minibar,…)

  • Taking orders for food and drinks in the restaurant, bar or sundeck

  • Serving food and drinks in all departments on the ship (restaurant, bar, room service, sundeck) in a professional way

  • Knowledge of the menu and all drinks incl. wines in compliance to Scylla/Edelweissgastro Standard

  • Silver-tongued, professional and well-groomed appearance

  • Individual recommendations on excursions, events on board and other needs of the guests

  • Manage a restaurant station of 45 to 50 guests, together with another waiter/waitress or barkeeper

  • Active sale of drinks in the restaurant and bar, incl. the sundeck

  • Wine counseling

  • Friendly and competent guest service according to Scylla/Edelweissgastro standard

  • Setup of tables according to Scylla standards as well as polish cutlery and glasses

  • Assistance with the preparation of inventories General cleaning work in the restaurant and bar Weekly general cleaning of the restaurant and bar

  • Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards

  • Careful handling of all foodstuffs, inventory and restaurant equipment (glass, cutlery, porcelain, etc.)

  • Compliance with the waste concept

  • Knowledge of the ship and the respective daily program


Qualification Profile:


  • Good organizational and communication skills

  • Guest focused, stress resistant, calm under pressure, team player and with positive appearance

  • Open minded and flexible with high social and inter-cultural competencies

  • Excellent English skills (written & verbal), other languages are an advantage

  • Must work independently



Additional tasks for all crew members:


  • Assistance with the welcome of guests on the day of embarkation

  • Participation in the crew show

  • Assistance with the loading of goods and suitcases

  • Keep crew mess and your own crew cabin clean

  • Thorough execution of the safety role on board

  • Your purpose is to help and create a memorable experience for our guests


General information:


  • Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs

  • Accommodation: shared room on board with one other crewmember (on some ships with more than one)

  • Uniform: is provided by the company: before arrival the crewmember has to make sure to take black trousers, white shirts, black shoes with him in case the uniform isn’t on board yet

  • PRINCIPAL: Edelweiss Gastro Ltd
  • SHIP CATEGORY: PASSENGER VESSELS
  • POSITION Waiter ess
  • CREATED AT: 05/07/2018
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