Waiter or Waitress
Main Tasks:
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During embarkation Welcome guests, escort guests to the cabin, explain cabin/Suite, luggage service
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Assistance in the housekeeping during guest exchange (making beds, restock the minibar,…)
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Taking orders for food and drinks in the restaurant, bar or sundeck
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Serving food and drinks in all departments on the ship (restaurant, bar, room service, sundeck) in a professional way
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Knowledge of the menu and all drinks incl. wines in compliance to Scylla/Edelweissgastro Standard
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Silver-tongued, professional and well-groomed appearance
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Individual recommendations on excursions, events on board and other needs of the guests
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Manage a restaurant station of 45 to 50 guests, together with another waiter/waitress or barkeeper
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Active sale of drinks in the restaurant and bar, incl. the sundeck
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Wine counseling
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Friendly and competent guest service according to Scylla/Edelweissgastro standard
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Setup of tables according to Scylla standards as well as polish cutlery and glasses
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Assistance with the preparation of inventories General cleaning work in the restaurant and bar Weekly general cleaning of the restaurant and bar
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Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards
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Careful handling of all foodstuffs, inventory and restaurant equipment (glass, cutlery, porcelain, etc.)
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Compliance with the waste concept
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Knowledge of the ship and the respective daily program
Qualification Profile:
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Good organizational and communication skills
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Guest focused, stress resistant, calm under pressure, team player and with positive appearance
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Open minded and flexible with high social and inter-cultural competencies
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Excellent English skills (written & verbal), other languages are an advantage
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Must work independently
Additional tasks for all crew members:
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Assistance with the welcome of guests on the day of embarkation
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Participation in the crew show
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Assistance with the loading of goods and suitcases
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Keep crew mess and your own crew cabin clean
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Thorough execution of the safety role on board
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Your purpose is to help and create a memorable experience for our guests
General information:
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Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs
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Accommodation: shared room on board with one other crewmember (on some ships with more than one)
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Uniform: is provided by the company: before arrival the crewmember has to make sure to take black trousers, white shirts, black shoes with him in case the uniform isn’t on board yet
- PRINCIPAL: Edelweiss Gastro Ltd
- SHIP CATEGORY: PASSENGER VESSELS
- POSITION Waiter ess
- CREATED AT: 05/07/2018