Main Tasks:
During embarkation Welcome guests, escort guests to the cabin, explain cabin/Suite, luggage service
Assistance in the housekeeping during guest exchange (making beds, restock the minibar,…)
Taking orders for food and drinks in the restaurant, bar or sundeck
Serving food and drinks in all departments on the ship (restaurant, bar, room service, sundeck) in a professional way
Knowledge of the menu and all drinks incl. wines in compliance to Scylla/Edelweissgastro Standard
Silver-tongued, professional and well-groomed appearance
Individual recommendations on excursions, events on board and other needs of the guests
Manage a restaurant station of 45 to 50 guests, together with another waiter/waitress or barkeeper
Active sale of drinks in the restaurant and bar, incl. the sundeck
Wine counseling
Friendly and competent guest service according to Scylla/Edelweissgastro standard
Setup of tables according to Scylla standards as well as polish cutlery and glasses
Assistance with the preparation of inventories General cleaning work in the restaurant and bar Weekly general cleaning of the restaurant and bar
Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards
Careful handling of all foodstuffs, inventory and restaurant equipment (glass, cutlery, porcelain, etc.)
Compliance with the waste concept
Knowledge of the ship and the respective daily program
Qualification Profile:
Good organizational and communication skills
Guest focused, stress resistant, calm under pressure, team player and with positive appearance
Open minded and flexible with high social and inter-cultural competencies
Excellent English skills (written & verbal), other languages are an advantage
Must work independently
Additional tasks for all crew members:
Assistance with the welcome of guests on the day of embarkation
Participation in the crew show
Assistance with the loading of goods and suitcases
Keep crew mess and your own crew cabin clean
Thorough execution of the safety role on board
Your purpose is to help and create a memorable experience for our guests
General information:
Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs
Accommodation: shared room on board with one other crewmember (on some ships with more than one)
Uniform: is provided by the company: before arrival the crewmember has to make sure to take black trousers, white shirts, black shoes with him in case the uniform isn’t on board yet
Created At | 05/07/2018 |
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Principal | Edelweiss Gastro Ltd |
Ship Category | PASSENGER VESSELS |
Position | Waiter ess |